“The short answer [to why Metro is the default] is because casual users don’t go exploring,” he explains. “If we made desktop the default as it has always been, and included a nice little start menu that felt like home, the casual users would never have migrated to their land of milk and honey. They would still occupy the desktop just as they always had, and we would have been stuck in square one. So we forced it upon them. We drove them to it with goads in their sides. In 8.1, we softened the points on the goads by giving users an option to boot directly to desktop.”
Reality check. Microsoft’s most important customer group is business users, and businesses require as few UX changes as possible to save retraining costs. Microsoft pushing Metro on everyone was categorically stupid.
I’m okay with Win8 since I tweaked it with some utilities (start menu, apps windowed on the desktop), but Paul is right: The way Redmond went about this was stupid. And now they’re just flat lying about it.